Frequently Asked Questions

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How long does it take to receive my funds?

Withdrawal method

Duration

Neteller

same or next day

Skrill/Moneybookers

deposits received from Skrill are returned
to client Bank accounts

Global Collect
(only for Australian Clients)

3-5 business days but may take longer

BPAY
(only for Australian Clients)

same day or next business day

China Union Pay
(only for Chinese residents)

1-3 business days

Bank Transfer

  • for local payments it is the same
    day or next business day
  • for international payments 3-5
    business days but may take longer