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FAQs
Frequently Asked Questions
MetaTrader 4 Platform
What is an Investor Password?
What platforms does AxiTrader offer?
Where can I download the MT4 platform?
What Build or Version of MetaTrader 4 do I have?
How do I uninstall MetaTrader 4?
How do I generate an Investor password?
What should I do if I forget the password to my Demo account?
Are your trading hours in line with New York close?
How do I view Trade History?
How do I download Quote History in MT4?
What can I find in my MT4 trading report?
How do I find swap rates?
How do I change the way my profits are displayed in the terminal?
What do the following terms on my platform mean: balance, equity, margin, free margin and margin level?
Can I lose more than I deposited?
What is a VPS?
How do I place a pending order?
How do I modify a pending order?
How do I set a Stop Loss or Take Profit?
How close to the current price can I place Stop and Limit orders?
Is my Stop Loss guaranteed?
What is a Trailing Stop?
How do I place a Trailing Stop?
Am I able to place trades via email or telephone?
I do not have access to my accounts, how can I trade?
Do you make Margin Calls?
How do I open a chart in MT4?
How do I change a chart type?
Why do I see a line chart even though I changed it to candlesticks?
How do I zoom in/out of my chart?
Can I adjust the scale of the vertical and horizontal axes?
What time frames are available for my charts?
How do I change the time frame of my chart?
How can I show multiple charts on my platform?
How do I save my chart settings?
How do I show the chart tabs at the bottom?
Why has my MT4 platform not saved my chart settings or profiles?
How do I scroll back on a chart to view historical prices?
How can I create trend lines or other line studies?
Why do I only see one price on my chart? Is it the BID or the ASK?
How can I show the ASK price?
How do I add indicators to my chart?
What does the volume on my chart indicate?
What does OHLC on a chart mean?
Why are there gaps on my chart? How do I fix these gaps?
Why does my platform not perform the live update?
What are offline charts?
How do I install an Expert Advisor on MT4?
How do I know if my EA is active?
MT4 Android
How do I download the Android app for MetaTrader 4 (MT4)?
How do I log in to my account using the Android apps for MT4?
How do I place a trade on the Android app for MT4?
How do I modify a trade on MT4 for Android?
How do I close a trade on MT4 for Android?
How do I log out of MT4 for Android?
How do I add currency pairs to the Quotes list on MT4 for Android?
How do I remove currency pairs from the Quotes list on MT4 for Android?
How do I open charts on the Android MT4 app?
How do I see my open and pending positions on my Android MT4 app?
How do I see my account history on my Android MT4 app?
Can I use multiple accounts on MT4 for Android?
What happens if I lose connection on my MT4 for Android app?
Can I use indicators on the Android MT4 app?
Can I add custom indicators to the Android MT4 app?
Can I use EAs on the Android MT4 app?
Can I place a trailing stop on the Android MT4 app?
How can I zoom in and out of the chart on my MetaTrader 4 Android app?
What types of orders can I place on my Android MetaTrader4 app?
MT4 iPhone
Where can I download the MetaTrader 4 iPhone app?
How do I log in to my account using the MT4 iPhone app?
How do I place a trade on the MT4 iPhone app?
How do I modify a trade on the iPhone app for MT4?
How do I close a trade on the MT4 iPhone app?
How do I log out of the MT4 iPhone app?
How do I add currency pairs to the Quotes list on my MT4 iPhone app?
How do I remove currency pairs from the Quotes list on my MT4 iPhone app?
How do I open charts on the MT4 iPhone app?
How do I view open and pending positions on my MT4 iPhone app?
How do I view my account history on the MT4 iPhone app?
Can I use the MT4 iPhone app for multiple accounts?
What happens if I lose connection on the MetaTrader 4 app for iOS?
Can I use indicators on the MT4 iPhone app?
Can I add custom indicators to the iPhone app?
Can I use EAs on the iPhone app?
Can I place a trailing stop on the iPhone app?
How do I zoom in/out of the chart on my iPhone app?
What types of orders can I place on my iPhone app?
Islamic Trading Account
How do I open an Islamic account?
Is there any additional cost to open an Islamic account?
Are there any special conditions I need to know about?