Frequently Asked Questions

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Deposit and Withdrawal

我该如何入金？ What methods can I use to fund my account? How long does it take to fund my account? What are the costs of funding and withdrawal on my account? How can I withdraw funds from my account? How long does it take to receive my funds? 我可以存入的最低金额是多少？ What happens if I want to withdraw but my debit/credit card used for funding has expired? Will Axi process withdrawals to Skrill/ Neteller/ or other e-wallets? Can I add a new Bank account to withdraw to? What should I do if the card I used to fund my account with is closed, lost, stolen or expired ? What if I have open positions when I submit a withdrawal request? Can I deposit and withdraw funds to third parties? What is considered a 3rd party?